Privacy Policy

Last updated: May 6, 2025

1. Introduction Franky, Inc ("Franky", "Prism AI", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.withprism.io (the "Site") or use our services (the "Service").

2. Information We Collect

2.1 Information You Provide

Account Data: Name, email address, company name, job title, payment information.

Profile Data: Brand assets, style guides, marketing collateral you upload.

Communications: Support requests, survey responses, feedback.

2.2 Information We Automatically Collect

Usage Data: Pages visited, features used, timestamps, IP address.

Cookies & Tracking: Cookies, web beacons, and similar technologies to recognize your browser or device.

2.3 Third-Party Data

Integrations: Data imported from third-party platforms (e.g., Facebook Ads, Google Analytics) when you link accounts.

3. How We Use Your Information

Provide & Improve Service: Operate the Service, personalize content, optimize performance.

Communications: Send account notifications, updates, marketing materials (with opt-out).

Analytics: Understand feature usage, diagnose issues, improve user experience.

Legal Compliance: Fulfill legal obligations, enforce Terms of Service.

4. How We Share Your Information

Service Providers: Third-party vendors who help deliver and maintain the Service (hosting, payment processing, analytics).

Affiliates & Subsidiaries: with entities under common control, subject to privacy protections.

Legal Requirements: When required by law or to protect rights.

Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Enable core functionality.

Remember your preferences.

Analyze usage and performance.

You can adjust browser settings to refuse cookies; note that some features may not work properly.

6. Data Security

We implement administrative, technical, and physical measures to safeguard your data. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal data.

Object to or restrict processing.

Port your data to another service.

Withdraw consent (where processing relies on consent).

To exercise these rights, contact us at support@withprism.io.

9. International Transfers

Your data may be processed in the United States or other countries. We rely on standard contractual clauses or other legal mechanisms to ensure adequate protection.

10. Children’s Privacy

Our Service is not directed to children under 16. We do not knowingly collect personal data from minors.

11. Updates to This Policy We may update this Privacy Policy periodically. We will post any changes at www.withprism.io/privacy and update the "Last updated" date. Your continued use constitutes acceptance of the revised policy.

12. Contact Us If you have questions or requests, please contact:

Prism AI

Email: support@withprism.io

Address: 110 San Antonio St, Austin, TX 78701